HSNM behind firewall
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Costa
Posts: 13
Joined: 05 Oct 2015, 09:58

HSNM behind firewall

by Costa » 22 Jun 2017, 16:19

Dear support,
We have put our Mikrotik gateway with a public ip address and the HSNM server is in a DMZ with a private IP and Nated with another public IP.
We have problem when generating the configuration in the HSNM for the Mikrotik it is generated with a private IP and of course from the outside we are redirected to this private IP address and it fails. Please help how can we fix this problem ?  

HSNMSupport
Posts: 262
Joined: 26 Jul 2016, 09:16

Re: HSNM behind firewall

by HSNMSupport » 22 Jun 2017, 16:25

Hi Costas
First of all I advise you to set a FQDN on "Domain Name" field
[attachment=0]DomainName.jpg[/attachment][/font]
Then on Gateway configuration you have to disable the "same network of appliance" checkbox
[attachment=1]DomainName.jpg[/attachment][/font]
Also please open or port forward the right port on your firewall (80,22,443,1812,1813,1514)
Best regards
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