undefined hotspot domain
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ernestonow
Posts: 2
Joined: 17 Oct 2018, 17:08

undefined hotspot domain

by ernestonow » 17 Oct 2018, 18:07

Hi,

after the login by facebook, and the "like" action, cannot go back to the the welcome portal. The display of smartphone show the red message "undefined hotspot domain" (in italien "dominio dell'hotspot non definito").

the platform domain is in HTTPS and the configured Gateway is in HTTPS.

Can we help me to find the problem?

*attached the screenshot

Best Regards
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HSNMSupport
Posts: 751
Joined: 26 Jul 2016, 09:16

Re: undefined hotspot domain

by HSNMSupport » 17 Oct 2018, 18:21

Hi Ernest
You cannot come back to the Welcome Portal page using the back arrow, otherwise you will have the error that you mentioned.
Did you try without using CNA? Did you have the same issue?
Can you provide us the name of the domain and gateway where you have the issue?

Thanks in advance

Best regards

ernestonow
Posts: 2
Joined: 17 Oct 2018, 17:08

Re: undefined hotspot domain

by ernestonow » 12 Dec 2018, 15:14

Hi,

have resolved after the platform update. Thank you.

Ernesto

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