cisco wlc
Topics about the wireless hardware

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humzakhan
Posts: 41
Joined: 06 Jun 2018, 12:22

cisco wlc

by humzakhan » 14 Jun 2019, 07:11

Dear Team,
When selecting Cisco WLC as a gateway, it is not showing concurrent users of last 24 hours.
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HSNMSupport
Posts: 751
Joined: 26 Jul 2016, 09:16

Re: cisco wlc

by HSNMSupport » 14 Jun 2019, 14:20

Hi humzakhan
Are you sure that there was logins in the last 24 hours? The graph shows the connections made by the users checking the accounting packets sent by the gateway/controller; so please check to have radius accounting enable on CiscoWLC.
Otherwise, if the problem persist, please send to HSNM support e-mail address, an e-mail with the URL that we can use to access your HSNM through HTTP and SSH; also please tell us the name of the gateway where you think to have the issue

Best regards

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