SMS not delivered
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Smith
Posts: 7
Joined: 29 Jan 2018, 17:24

SMS not delivered

by Smith » 28 Feb 2018, 12:42

Hello
Our clients are not receiving sms via API  When they register but from our log the system show the sms is sent to the client. We also notice the internal sms is also not sending the sms.
I want to ask what could be the problem our API URL is https://api.hubtel.com/v1/messages
Can you suggest the best SMS API which  can be used. 
below is the SMSAPI variables

https://api.hubtel.com/v1/messages/send ... edDelivery}

Kindly find the pictures attached 
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HSNMSupport
Posts: 285
Joined: 26 Jul 2016, 09:16

Re: SMS not delivered

by HSNMSupport » 28 Feb 2018, 16:01

Hi,

if you want to configure an SMS Gateway you have to choose between two options:
1) HTTP request;
2) Mail Transport;
3 SMPP.

API is not mentioned.

So you have to contact your SMS provider asking for one of those 3 possibilities and then correctly set requested parameters.

We are also still waiting for your reply to our latest email and, in the meanwhile, we have been contacted by your colleague Shehu. Please talk to each other before write back to us. Otherwise there is confusion in communication.

Best Regards.

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