sorry but from what you wrote I didn't understand what your configuration is.
Please, can you provide me a network schema with the IP configurations you did?
Please, also provide me screenshots of the gateway configuration you did in the HSNM.
Thanks for the helpful Reply,Hi msa,
you have connected the HSNM Mikrotik gateway (A) to your local gateway (B). But it's not the right solution.
If you had carefully followed the Manual you would not have connected the HSNM Mikrotik gateway as you did
You have to connect the HSNM Mikrotik gateway (A) to your ISP router (C).
So you have to configure, editing the gateway in the HSNM, WAN configuration IP again based on the LAN network of your ISP router (you have configured it with DHCP so you can leave that configuration as it is). You have to check the "Same Network of the Appliance" checkbox, save the configuration and download the config files again.
Then you have to reset to no-default your HSNM Mikrotik gateway and import the new .rsc file and the new hotspot folder.
At the end connect ETH1 of your HSNM Mikrotik gateway to any LAN port of your ISP router.
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