Delete IP/MAC Bypass from Manager User
HSNM administration backend general discussion

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rdt112
Posts: 25
Joined: 01 Mar 2019, 11:50

Delete IP/MAC Bypass from Manager User

by rdt112 » 18 Jun 2019, 15:55

Hello,

We have given the manager user the rights to add/edit/delete the entrances on IP/MAC bypass however the user is not able to delete them.

From the system user we can delete them without any issue.

We also updated to latest version but issue still persists.

Best Regards.

HSNMSupport
Posts: 806
Joined: 26 Jul 2016, 09:16

Re: Delete IP/MAC Bypass from Manager User

by HSNMSupport » 19 Jun 2019, 09:30

Hello,

we are aware of this problem. Developers are working on this and a fix will be available with next HSNM update.

Thank you for your report,

Best Regards.

rdt112
Posts: 25
Joined: 01 Mar 2019, 11:50

Re: Delete IP/MAC Bypass from Manager User

by rdt112 » 08 Jul 2019, 13:30

Hello support,

Was this fix issued? I did not find it in the changelogs.

Best Regards.

HSNMSupport
Posts: 806
Joined: 26 Jul 2016, 09:16

Re: Delete IP/MAC Bypass from Manager User

by HSNMSupport » 08 Jul 2019, 14:55

Hello,

about the changelog, I'll ask to developers.

However, from what I know, the problem has been fixed with the latest update.

Best Regards.

rdt112
Posts: 25
Joined: 01 Mar 2019, 11:50

Re: Delete IP/MAC Bypass from Manager User

by rdt112 » 24 Jul 2019, 23:29

Hello,

We updated to latest version 6.1.80. The problem is still not solved. The manager account cannot delete the IP/MAC Bypass entries.

Can you please confirm it is solved and its a problem only on this installation?

Best Regards.

HSNMSupport
Posts: 806
Joined: 26 Jul 2016, 09:16

Re: Delete IP/MAC Bypass from Manager User

by HSNMSupport » 25 Jul 2019, 09:45

Hello,

I'm sorry, you are right. I've just talked with developers and checking they discovered another little problem related to IP/MAC deleting.

They have just solved it. With next 6.1.81 update problem will be fixed.

Sorry again,

Best Regards.

rdt112
Posts: 25
Joined: 01 Mar 2019, 11:50

Re: Delete IP/MAC Bypass from Manager User

by rdt112 » 05 Aug 2019, 09:42

Hi,
I confirm that the above has been solved. Thank you for your support.

HSNMSupport
Posts: 806
Joined: 26 Jul 2016, 09:16

Re: Delete IP/MAC Bypass from Manager User

by HSNMSupport » 05 Aug 2019, 17:34

Hi,

thank you for your response.

Best Regards.

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