Integrate HSNM with CRM
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infosey
Posts: 32
Joined: 30 May 2018, 10:45

Integrate HSNM with CRM

by infosey » 04 Dec 2018, 11:38

Hi there,
Is there any option in hsnm to integrate a CRM with it
We want to make questions through CRM such as getting users conections

HSNMSupport
Posts: 668
Joined: 26 Jul 2016, 09:16

Re: Integrate HSNM with CRM

by HSNMSupport » 04 Dec 2018, 12:15

Hi infosey,

You can interface your PMS software with our HSNM through the HSNM APIs.
HSNM provides APIs that give you the ability, by using an external APP/Software, to interact with HSNM.
API calls can be used to create, for example, the users or to know the number of the registered users; create cards and get the list of the cards with username and password or create vouchers getting the list of the voucher with their code,..

You can find further information about the available calls in the Administration Manual.

Best Regards.

infosey
Posts: 32
Joined: 30 May 2018, 10:45

Re: Integrate HSNM with CRM

by infosey » 04 Dec 2018, 17:27

I only need a list of all connections with this data:
- First Name
- Last Name
- Username
- MAC address
- Date/start time
- Date/End time

I couldn't find a funtion in the API that returns this data.
Is it possible to get it?

HSNMSupport
Posts: 668
Joined: 26 Jul 2016, 09:16

Re: Integrate HSNM with CRM

by HSNMSupport » 05 Dec 2018, 10:08

Hi infosey,

the API endpoint to use is "getuserconnectionsdata". But it extracts data based on the user.

So, first, you should get the list of the users with "exportusers" API and then make a "getuserconnectionsdata" call for every single user.

That is what you can do.

Best Regards.

infosey
Posts: 32
Joined: 30 May 2018, 10:45

Re: Integrate HSNM with CRM

by infosey » 07 Dec 2018, 09:25

Thank you for your help! We'll try to do that.

infosey
Posts: 32
Joined: 30 May 2018, 10:45

Re: Integrate HSNM with CRM

by infosey » 14 May 2019, 12:35

Hi again!
I need to filter the user connections by date when I get data using the API. ¿how can I do that? I can't see anything in the documentation.

HSNMSupport
Posts: 668
Joined: 26 Jul 2016, 09:16

Re: Integrate HSNM with CRM

by HSNMSupport » 14 May 2019, 16:16

Hi infosey,

I'm sorry but it's not possible currently. Anyway, this request has been already added to the wishlist.

Best Regards.

HSNMSupport
Posts: 668
Joined: 26 Jul 2016, 09:16

Re: Integrate HSNM with CRM

by HSNMSupport » 03 Jun 2019, 17:49

Hi Infosey
I am glad to inform you that developers have just informed me that now on the API called getuserconnectionsdata you can use the parameters "fromdate" and "todate"

Best regards

infosey
Posts: 32
Joined: 30 May 2018, 10:45

Re: Integrate HSNM with CRM

by infosey » 11 Jul 2019, 08:20

Hi Infosey
I am glad to inform you that developers have just informed me that now on the API called getuserconnectionsdata you can use the parameters "fromdate" and "todate"

Best regards
Great new!!
Thanks you!!

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